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Fees
You will pay based on the agreement you authorized, failure to do so can and will lead to collection and/or attorney fees. When you choose are services we give all the opportunity necessary to ensure ThermoGRID will meet and exceed your needs. Once ThermoGRID has been chosen as your software we provide and agreement that allows you to accept out terms. Once you accept these terms we create an account for you.


When you have an account setup by us and you logging this means product has been delivered. There are no exchanges, returns, or refunds. When we create a custom account (may include: with your team members, logo, and own URL) for your company.


When a credit card is declined or does not process payment we will charge an administrative fee per attempt as well as collection fees and attorney fees.


We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between ThermoGRID and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

The laws of IOWA, U.S.A., excluding Iowa’s conflict of laws rules, will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of Dubuque County, Iowa, USA, and you and ThermoGRID consent to personal jurisdiction in those courts.

Backing up your account

We know things happen and that is why we will include backing up your account every day at no additional fee. If you or your team were to go in and wipe everything out in your account there would be a restore fee of $3000 and could be an hourly fee if it took more that one day for us to restore. The backup are done over night so there is still a chance some data can be lost if it was entered between back ups.